TRAINING SERVICES:
CBS continues to actively engage in various training and development sessions, and during the COVID-19 virus outbreak we have also introduced online training using both Zoom and Microsoft Teams platforms. We have successfully delivered Advanced Microsoft PowerPoint and Customer Service training, to mention but a few, to our corporate clientele.
We are compliant with the COVID-19 rules and regulations set by the World Health Organization, as such we have put safety measures in practice by observing the social distancing requirement, and furthermore we have emphasised the MUST for every individual entering our premises and training laboratories to wear a face mask and observe the WHO protocol of regular washing of hands and using hand sanitizer frequently to reduce the spread of the virus.
QUARTERLY TRAINING CALENDAR APRIL – JULY 2023
| April,2023 | |||
| Introduction To Computer Technology | 2 weeks | 17th April – 28th April | |
| May,2023 | |||
| Certificate in Windows Applications | 7 weeks | 8th May – 23rd June | |
| Pastel Accounting | 3 days | 10th May – 12th May | |
| Sharepoint | 3 days | 15th May to 17th May | |
| A+ | 8 weeks | 22nd May – 14th July | |
| Data Analysis Using Excel | 3 days | 22nd May – 24th May | |
| Microsoft Teams | 2 days | 29th May – 31st May | |
| June,2023 | |||
| Performance Management | 3 days | 6th June- 8th June | |
| Finance for Non-Finance Managers | 3 days | 12th June – 14th June | |
| Winter Kids Special | 2 weeks | 12th June – 23rd June | |
| Data Analytics & Visualization | 3 days | 19th June – 21st June | |
| Telephone Etiquette | 2 days | 19th June – 20th June | |
| Project Monitoring and Evaluation | 3 days | 26th June – 28th June | |
| July,2023 | |||
| Team Buiding | 1 day | 5th July | |
| People Management & Supervisory Skills | 2 days | 5th July – 6th July | |
| Change Management | 3 days | 11th July – 13th July | |
| Customer Service | 3 days | 18th July – 20th July | |
| Communication & Presentation Skills | 3 days | 25th July – 27th July |
Customer Service training: ENDORSEMENTS BY TRAINEES:
- “this course was very relevant to my field of work and it is definitely going to help me practice good customer care, it will also help me improve my personality and add value in my life generally.”
- “ it really opened my mind, my perspective towards customers and life plus the need to change for the better.”
- “ it is a constructive course, it is essential and it is the backbone of every company.”
- “the training was motivating and I learned how to interact more positively towards customers.”
- “I found this training to be transformational and informational, and I highly recommend it to other corporates to improve their customer experience.”
